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Shipping Policy

Shipping Policy for Rip City TCG

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Last updated: 6/19/2025

 

Thank you for shopping with Rip City TCG! We are committed to providing fast and reliable shipping for all your English and Japanese trading card (TCG) needs. Please read our shipping policy below for important details about how and when your order will be shipped.

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Order Processing and Shipping Times

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  • Processing Time: Orders are processed and shipped within 24-48 hours, Monday through Friday (excluding holidays).

  • Weekend & Holiday Orders: Orders placed on weekends or holidays will be processed and shipped on the next available business day.

  • Order Confirmation: You will receive an email confirmation with tracking information once your order has shipped.

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Shipping Options & Rates

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  • US Standard Shipping: We offer free standard shipping on qualifying orders during promotional periods. The typical qualifying amounts are orders over $49, $99, or $149. Please refer to current promotions for specific thresholds.

  • Alaska & Hawaii Standard Shipping: We do not offer free shipping to these two states due to their remoteness.

  • International Standard Shipping: We do not offer free shipping international. Rates vary depending on destination.

  • Expedited Shipping: Customers may choose and pay for expedited shipping options at checkout.

  • Shipping Carriers: We use reputable carriers to ensure your order arrives safely and on time.

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International Shipping

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  • Customs & Duties: For international orders, customers are responsible for understanding and complying with their country’s import laws, regulations, and restrictions. Rip City TCG is not responsible for shipments rejected by customs.

  • Fees & Delays: Any additional fees, taxes, or duties incurred are the sole responsibility of the customer. International orders may experience longer delivery times due to customs processing.

  • Liability: Rip City TCG is not liable for lost, stolen, or damaged shipments, or for shipments that incur additional fees from couriers. By placing an international order, customers relieve Rip City TCG of any responsibility for issues arising from customs or local regulations.

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Tracking Your Order

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  • Tracking Details: Tracking information is provided for all orders. Once your order is shipped, you will receive an email with your tracking number and a link to track your shipment.

  • Courier Updates: Please note that tracking updates are managed by the courier. Update frequency and timing may vary depending on the carrier and shipping destination.

  • Customer Responsibility: Rip City TCG has no control over the timing or accuracy of courier tracking updates. Customers are responsible for monitoring their tracking information and must wait for the courier to provide updates.

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Lost, Stolen, or Damaged Shipments

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  • Rip City TCG does not accept responsibility for lost, stolen, or damaged shipments once they have been handed over to the courier.

  • If your shipment is lost, stolen, or damaged, we will do our best to assist you in filing a claim with the courier. Please contact us promptly if you experience any issues with your delivery.

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Contact Us

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If you have any questions about your order or our shipping policy, please contact us at:

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We appreciate your business and look forward to serving your trading card needs!

Rip City TCG reserves the right to update this shipping policy at any time. Please review this page for the latest information.

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